Saxton S E
Connecticut Community Care, Inc., Bristol 06010-7472, USA.
J Case Manag. 1997 Summer;6(2):39-42.
Humor is an effective tool to prevent and resolve burnout, a common problem associated with the practice of case management. Easily accessed by almost everyone, humor has many physiological and psychological benefits. The conscious use of humor in an organization requires a commitment at all levels in order for the organization to benefit as a whole. Offering formal seminars, using humor in company newsletters, and encouraging cartoon or joke sharing impacts on the physical and mental health of the employees. Techniques for bringing laughter to the workplace are outlined, as well as examples from the practice of case management.
幽默是预防和解决职业倦怠的有效工具，职业倦怠是与个案管理工作相关的一个常见问题。几乎每个人都能轻松获取幽默，它具有许多生理和心理益处。在一个组织中自觉运用幽默需要各级人员共同努力，以便整个组织受益。举办正式研讨会、在公司时事通讯中运用幽默以及鼓励分享漫画或笑话，都会对员工的身心健康产生影响。文中概述了在工作场所引入欢笑的技巧，以及个案管理实践中的示例。
