Crouch R, Woodfield H, Dale J, Patel A
Centre for the Advancement of Clinical Practice, European Institute of Health and Medical Sciences, Gulldford.
Nurs Stand. 1997 Aug 13;11(47):41-4. doi: 10.7748/ns.11.47.41.s46.
Nurses have become increasingly involved in providing telephone assessment and advice, and telephone triage is emerging as an important part of the everyday role that nurses can play in A&E, general practice and other community settings. This article describes a project to prepare staff to fulfil this role.
护士越来越多地参与到提供电话评估和建议的工作中,电话分诊正成为护士在急症室、全科医疗及其他社区环境中日常工作的重要组成部分。本文介绍了一个旨在让工作人员胜任这一角色的项目。