McLeod R P
Pediatric Teaching Faculty, Mercy Hospital and Medical Center, San Diego, California, USA.
Adv Pract Nurs Q. 1996 Fall;2(2):10-4.
Today's advanced practice nurse needs to know the pitfalls, problems, and risks that can occur when providing health care to patients who come from a different culture and who speak a different language. When appropriate translation and interpretation services are available there is an increased likelihood of patient compliance, solid patient-provider relationships, and improved patient outcomes. Even though the research indicates that a professional translator is needed, excellent care is possible using nonprofessional translators if the advanced practice nurse understands what needs to be done to facilitate communication and can assess when effective communication is not occurring.
如今的高级执业护士需要了解，在为来自不同文化背景、说不同语言的患者提供医疗服务时可能出现的陷阱、问题和风险。当有适当的翻译和口译服务时，患者依从性提高、医患关系稳固以及患者治疗效果改善的可能性就会增加。尽管研究表明需要专业翻译人员，但如果高级执业护士明白为促进沟通需要做什么，并且能够判断何时没有实现有效沟通，那么使用非专业翻译人员也有可能提供优质护理。
