Armeli S, Eisenberger R, Fasolo P, Lynch P
Department of Psychology, University of Delaware, Newark 19716, USA.
J Appl Psychol. 1998 Apr;83(2):288-97. doi: 10.1037/0021-9010.83.2.288.
Police patrol officers were surveyed to investigate how the strength of socioemotional needs affects the relationship between perceived organizational support (POS) and work performance. The association of POS with driving-under-the-influence arrests and speeding citations generally increased with strength of the needs for esteem, affiliation, emotional support, and social approval. Patrol officers with strong socioemotional needs, but not those with weak needs, showed a positive relationship between POS and performance. The findings are consistent with social exchange views that maintain (a) work effort is encouraged by the receipt of socioemotional resources, (b) POS fulfills a variety of socioemotional needs, and (c) the value of POS and the obligation to reciprocate with high performance increase with the strength of socioemotional needs.
研究人员对警察巡逻人员进行了调查,以探究社会情感需求的强度如何影响感知到的组织支持(POS)与工作绩效之间的关系。POS与酒后驾车逮捕和超速罚单之间的关联通常会随着自尊、归属、情感支持和社会认可需求的强度增加而增强。具有强烈社会情感需求的巡逻人员(而非需求较弱的人员)表现出POS与绩效之间存在正相关关系。这些发现与社会交换观点一致,该观点认为:(a)社会情感资源的获得会鼓励工作努力;(b)POS满足了各种社会情感需求;(c)POS的价值以及以高绩效回报的义务会随着社会情感需求的强度增加而提高。