Birleson P
Maroondah Child and Adolescent Mental Health Service, Wundeela Centre, Ringwood East, Victoria, Australia.
Aust N Z J Psychiatry. 1998 Apr;32(2):214-22. doi: 10.3109/00048679809062731.
The aim of this paper was to describe an organisational model that has created interest in recent business management literature as supporting learning, adaptation and continuous improvement.
Some key features of the literature on learning organisations are outlined, including the values and processes involved, together with a structural and cultural template that has been applied to a community child and adolescent mental health service. Some blocks to learning and the leadership skills required to develop adaptive services are described.
The experience of applying the model has led to a change in mental health service organisational structure and culture towards greater support for research, quality improvement, experimentation and adaptation.
The learning organisation model offers a more comprehensive framework for designing adaptive mental health services and supporting quality management practices than any other recent organisational form.
本文旨在描述一种组织模式,该模式在近期商业管理文献中引发了关注,因其支持学习、适应和持续改进。
概述了学习型组织文献的一些关键特征,包括所涉及的价值观和流程,以及应用于社区儿童和青少年心理健康服务的结构和文化模板。描述了一些学习障碍以及发展适应性服务所需的领导技能。
应用该模式的经验导致心理健康服务组织结构和文化发生变化,朝着更多地支持研究、质量改进、试验和适应的方向发展。
与近期的任何其他组织形式相比,学习型组织模式为设计适应性心理健康服务和支持质量管理实践提供了一个更全面的框架。