Stevens A B, Burgio L D, Bailey E, Burgio K L, Paul P, Capilouto E, Nicovich P, Hale G
Center for Aging, University of Alabama at Birmingham 35487-0348, USA.
Gerontologist. 1998 Jun;38(3):379-84. doi: 10.1093/geront/38.3.379.
This article describes a nursing staff training program in basic behavior management skills and a formal staff management system to encourage the application of these basic skills on the nursing unit. Behavioral skills training consists of a 5-hour in-service followed by three weeks of on-the-job training to ensure accurate application of behavior management skills. Following training, a staff management system is used to facilitate long-term use of the skills. Components of the staff management system include supervisory monitoring of the nursing assistants (NAs) by licensed practical nurses (LPNs), NA self-monitoring, verbal and written performance feedback, and incentives.
本文介绍了一项针对护理人员的基本行为管理技能培训计划以及一个正式的员工管理系统，以鼓励在护理单元应用这些基本技能。行为技能培训包括一次5小时的在职培训，随后是为期三周的在职培训，以确保行为管理技能的准确应用。培训结束后，使用员工管理系统来促进这些技能的长期使用。员工管理系统的组成部分包括执业护士（LPN）对护理助理（NA）的监督监测、NA的自我监测、口头和书面绩效反馈以及激励措施。
