Alper S, Tjosvold D, Law KS
University of Minnesota
Organ Behav Hum Decis Process. 1998 Apr;74(1):33-52. doi: 10.1006/obhd.1998.2748.
Self-managing teams have the challenge to make decisions regarding their tasks and to manage their internal affairs. Findings on 60 self-managing teams with 540 employees indicate that the theory of cooperation and competition is useful for identifying the social processes that help these teams grapple with problems and work effectively. Specifically, teams with highly cooperative goals were found to discuss their opposing views open-mindedly and constructively which in turn developed confidence in team dynamics that contributed to effective team performance. Competitive goals appeared to interfere with constructive controversy, confidence, and effectiveness. Findings were interpreted as suggesting that structuring cooperative goals and constructive controversy can help self-managing teams gain confidence and work productively. Copyright 1998 Academic Press.
自我管理团队面临着就其任务做出决策以及管理内部事务的挑战。对60个拥有540名员工的自我管理团队的研究结果表明，合作与竞争理论有助于识别那些帮助这些团队应对问题并高效工作的社会过程。具体而言，发现目标高度合作的团队会开明且建设性地讨论他们的不同观点，这反过来又培养了对团队动态的信心，从而有助于团队高效运作。竞争性目标似乎会干扰建设性的争论、信心和效率。研究结果被解释为表明构建合作性目标和建设性争论有助于自我管理团队获得信心并高效工作。版权所有1998年学术出版社。
