Cherchiglia M L, Girardi S N, Vieira R de C, Marques R B, Mendes P, da Rocha W, Pereira L A
Departamento de Medicina Preventiva y Social, Universidad Federal de Minas Gerais, Facultad de Medicina, Brasil.
Rev Panam Salud Publica. 1998 Aug;4(2):112-20. doi: 10.1590/s1020-49891998000800007.
This article presents an analysis of the Minas Gerais State Hospital Foundation immediately after the introduction in its health services units in early 1993 of a new system of rewards for good performance and productivity, as a complement to salaried remuneration. Analysis was based on a cross-sectional study of changes in indicators of production and productivity in the Foundation during the 1992-1995 period. Data were obtained from hospitalization authorization forms, payment authorization guides, and bulletins from the Human Resource Administration. The strategy of conditional remuneration and incentives was adopted not only to step up production and productivity, but also to increase the employees' commitment to the institution. Analysis of the selected indicators appears to confirm other study results in that remuneration based on results (conditional incentives) leads to a positive change in the production level of services and productivity, even if it does not last for the long term. Study results also support the notion that such alternatives may be deliberately used as part of a more general strategy of organizational development and not only as an isolated element for concrete improvements in productivity.
本文介绍了对米纳斯吉拉斯州医院基金会的一项分析,该分析是在1993年初其医疗服务单位引入一种新的绩效和生产率奖励制度作为薪资报酬的补充之后立即进行的。分析基于对该基金会1992 - 1995年期间生产和生产率指标变化的横断面研究。数据来自住院授权表、支付授权指南以及人力资源管理部门的公告。采用有条件薪酬和激励策略不仅是为了提高产量和生产率,也是为了增强员工对机构的忠诚度。对所选指标的分析似乎证实了其他研究结果,即基于结果的薪酬(有条件激励)会导致服务生产水平和生产率的积极变化,即使这种变化不会长期持续。研究结果还支持这样一种观点,即这些方法可以被有意用作更广泛的组织发展战略的一部分,而不仅仅是作为提高生产率的具体改进的孤立要素。