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医疗实践中诉讼的错位。

The misplace of litigation in medical practice.

作者信息

Wood C

机构信息

Department of Obstetrics and Gynaecology, Monash University, Melbourne, Victoria.

出版信息

Aust N Z J Obstet Gynaecol. 1998 Nov;38(4):365-76. doi: 10.1111/j.1479-828x.1998.tb03090.x.

Abstract

Medical decision-making is based upon mathematical probability in determining the significance of variables involved. Truth is often not absolute and medical decisions often require reconsideration of information, reanalysis and possible change. Litigation based upon error negates the ordinary practice of medicine. Error is intrinsic to all human behaviour and contributed to by uncertainty concerning precision in diagnosis and treatment of some diseases, mood change affecting ability to process cognitive and analytic function, and adverse work environment. Error is an important process in learning and providing it is recognized and fully admitted is a creative process providing opportunity for improving medical practice. Litigation is based on proof of negligence. Negligence is defined as carelessness, which is a rare cause of human and medical errors. The law confuses error with negligence; error should not be the basis for litigation. Litigation based on error is counter-productive to the best practice and improvement of clinical medicine. The assessment of errors and negligence is limited by the method of choice of medical experts, the adversarial system often ignoring the intermediate position in favour of a yes-no answer, the selection of experts to favour the desired result rather than the real situation, the method of questioning of witnesses which discourages explanation and creative solution of disagreement, and the hierarchical system which does not allow exploration of the issues and creative solutions. The basis for financial compensation for ill health is relevant when this assists the sufferer to cope with the ill health. The ethical basis for compensation when ill health results from error by health care workers is not more valid than ill health resulting from biological or environmental factors. Human error is common normal behaviour, while biological and environmental causes of ill health are common errors of human biology and the environment. Unintentional human error should not be the basis of financial remuneration or punishment. This latter principle has been applied to all services between the customer and service supplier, which may lead to unnecessary mistrust, anxiety and alienation in modern society. Incapacity from injury or disablement is covered by damages payment in only a small percentage of permanent disability cases (1.5% in the U.K.). Universal insurance by government or private agencies e.g. as in motor accident insurance to include the 98% of the permanently disabled who are receiving no payment at present would be both preferable and fairer. The protection of barristers from litigation for negligence in court is based upon arguments that could apply to most other occupations, and are equally, if not more relevant to medicine. The legal system of settling claims for negligence by doctors needs to be replaced by an investigative system which seeks to explain the basis and cause of error, which would benefit the patient and the doctor, and improve medical practice. A creative process needs to replace a judgmental, rigid and punitive system. A committee involving specialist groups in selecting expert witnesses, a health counsellor and a patient representative may be most suitable. Criminal acts, where error is performed deliberately, assault or sexual misdemeanors, would still be subject to the common law.

摘要

医疗决策是基于数学概率来确定所涉及变量的重要性。真相往往不是绝对的,医疗决策常常需要重新审视信息、重新分析并可能做出改变。基于错误的诉讼否定了医学的常规实践。错误是所有人类行为所固有的,其产生原因包括某些疾病诊断和治疗的精确性存在不确定性、情绪变化影响认知和分析功能的处理能力以及不良的工作环境。错误是学习过程中的一个重要环节,只要被认识到并充分承认,它就是一个创造性的过程,为改进医疗实践提供了机会。诉讼是基于过失的证据。过失被定义为粗心大意,而这只是人为和医疗错误的罕见原因。法律将错误与过失混为一谈;错误不应成为诉讼的依据。基于错误的诉讼对临床医学的最佳实践和改进具有反作用。对错误和过失的评估受到多种因素的限制,比如医学专家的选择方法、对抗性系统往往忽视中间立场而倾向于非此即彼的答案、选择专家以支持期望的结果而非实际情况、询问证人的方式不利于解释分歧和创造性地解决分歧,以及等级制度不允许深入探讨问题和创造性地解决问题。当经济赔偿有助于患者应对健康问题时,其对健康不佳的赔偿依据才是相关的。当健康问题是由医护人员的错误导致时,赔偿的伦理依据并不比由生物或环境因素导致的健康问题更具合理性。人为错误是常见的正常行为,而由生物和环境因素导致的健康问题是人类生物学和环境方面常见的错误。非故意的人为错误不应成为经济赔偿或惩罚的依据。后一项原则已适用于客户与服务供应商之间的所有服务,这可能导致现代社会中不必要的不信任、焦虑和疏远。在仅一小部分永久性残疾案件(英国为1.5%)中,伤害或残疾导致的无行为能力可通过损害赔偿来解决。由政府或私人机构提供普遍保险,例如像在机动车事故保险中那样,将目前未获得赔偿的98%的永久性残疾者纳入其中,会更可取且更公平。律师在法庭上因过失而免于诉讼的保护基于一些论点,这些论点同样适用于大多数其他职业,并且即便对医学而言并非更相关,至少也是同等相关的。解决医生过失索赔的法律制度需要被一个调查制度所取代,该调查制度旨在解释错误的根源和原因,这将有利于患者和医生,并改进医疗实践。一个创造性的过程需要取代一个评判性、僵化和惩罚性的系统。一个由专业团体组成的委员会,负责挑选专家证人、一名健康顾问和一名患者代表,可能是最合适的。故意犯错的犯罪行为,如攻击或性不当行为,仍将受普通法约束。

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