服务单元管理与护士满意度。
Service unit management and nurses' satisfaction.
作者信息
Munson F C, Heda S S
出版信息
Health Serv Res. 1976 Summer;11(2):128-42.
Nurses' satisfaction was compared in 55 patient units, 32 with service unit management (SUM) and 23 without. Satisfaction of licensed practical nurses was unrelated to SUM, but intrinsic task satisfaction of registered nurses (and of head nurses, who were considered separately) was positively related to the presence of SUM. Transfer of nonprofessional tasks out of nursing and reduction of tension arising from reduced responsibility of nurses for coordinating activities with ancillary departments are possible explanations for the positive relation between the presence of SUM and professional nurses' satisfaction.
在55个病人护理单元中对护士的满意度进行了比较，其中32个有服务单元管理（SUM），23个没有。执业护士的满意度与SUM无关，但注册护士（以及单独考虑的护士长）的内在工作满意度与SUM的存在呈正相关。将非专业任务从护理工作中转移出去，以及减少因护士与辅助科室协调活动的责任减轻而产生的紧张情绪，可能是SUM的存在与专业护士满意度之间呈正相关的解释。
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