Brooks J H, Renz K K, White S E
Ohio State University, Columbus.
Top Health Inf Manage. 1992 Aug;13(1):77-82.
Quality problems occur throughout the health care system, regardless of the disease or diagnosis. Peer review groups and health care organizations can take advantage of this finding to design quality improvement programs that will have a greater impact on health care quality than traditional quality assurance programs. Problems associated with high volume diagnoses or high risk procedures can be analyzed with the understanding that lessons learned in those examinations can be applied to many other aspects of health care. Continuous quality improvement can be implemented, using specific indicators and criteria as models for the overall factors contributing to quality in the health care system. Quality improvement experts estimate that the majority of all quality problems originate in the system, rather than in the performance of individuals. An in-depth analysis of our hospital and health care systems, complementing the performance-based quality assurance programs already in place, will facilitate the comprehensive improvement of quality throughout our health care institutions.
整个医疗保健系统都会出现质量问题,无论疾病或诊断情况如何。同行评审小组和医疗保健组织可以利用这一发现来设计质量改进计划,这些计划对医疗保健质量的影响将比传统的质量保证计划更大。与高发病率诊断或高风险程序相关的问题可以进行分析,因为可以认识到在这些检查中吸取的经验教训可应用于医疗保健的许多其他方面。可以使用特定指标和标准作为医疗保健系统中影响质量的总体因素的模型来实施持续质量改进。质量改进专家估计,所有质量问题中的大多数都源于系统,而非个人表现。对我们的医院和医疗保健系统进行深入分析,作为对已实施的基于绩效的质量保证计划的补充,将有助于全面提高我们所有医疗机构的质量。