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医院护士的工作满意度:医疗机构规模与地点比较

Job satisfaction among hospital nurses: facility size and location comparisons.

作者信息

Coward R T, Horne C, Duncan P, Dwyer J W

机构信息

J. Hillis Miller Health Science Center, University of Florida, Gainesville 32610.

出版信息

J Rural Health. 1992 Fall;8(4):255-67. doi: 10.1111/j.1748-0361.1992.tb00366.x.

Abstract

Despite recent declines in turnover and vacancy rates, maintaining a stable nursing staff continues to be critical to the effective operation of American hospitals. Job satisfaction is a pivotal element in nurse retention, and organizational theory suggests that some of the factors that influence job satisfaction vary by facility size. This is a study of job satisfaction among a sample of 731 nurses providing direct patient care in 22 hospitals. The sample includes approximately equal numbers of nurses employed in very small rural hospitals (1-49 beds), medium sized facilities located in small towns (50-99 beds), and larger metropolitan institutions (> 100 beds). Differences by hospital size were observed in overall job satisfaction and in five sub-dimensions of that concept (i.e., professional status, task requirements, pay, organizational policies, and autonomy). With the exception of pay, the results indicated that nurses employed in the very small rural hospitals were more satisfied with their jobs. Differences by hospital size were also observed in the personal characteristics of the nurses, several specific aspects of their job, and in their perceptions of job mobility. A set of four hierarchically nested ordinary least squares regression models indicated that job-specific characteristics were the most powerful predictors of job satisfaction.

摘要

尽管近期人员流动率和空缺率有所下降,但维持稳定的护理人员队伍对美国医院的有效运营依然至关重要。工作满意度是护士留任的关键因素,组织理论表明,一些影响工作满意度的因素会因机构规模而异。这是一项针对22家医院中731名提供直接患者护理的护士的工作满意度研究。样本包括在非常小的农村医院(1 - 49张床位)、位于小镇的中型机构(50 - 99张床位)以及较大的大都市机构(> 100张床位)工作的数量大致相等的护士。在总体工作满意度以及该概念的五个子维度(即职业地位、任务要求、薪酬、组织政策和自主权)方面,观察到了医院规模的差异。除薪酬外,结果表明在非常小的农村医院工作的护士对其工作更满意。在护士的个人特征、其工作的几个具体方面以及他们对工作流动性的看法上,也观察到了医院规模的差异。一组四个层次嵌套的普通最小二乘回归模型表明,特定工作特征是工作满意度最有力的预测因素。

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