Ulrich R S
College of Architecture, Texas A&M University.
J Health Care Inter Des. 1991;3:97-109.
To summarize briefly, key general points in this presentation include the following: To promote wellness, healthcare facilities should be designed to support patients in coping with stress. As general compass points for designers, scientific research suggests that healthcare environments will support coping with stress and promote wellness if they are designed to foster: 1. Sense of control; 2. Access to social support; 3. Access to positive distractions, and lack of exposure to negative distractions; A growing amount of scientific evidence suggests that nature elements or views can be effective as stress-reducing, positive distractions that promote wellness in healthcare environments. In considering the needs of different types of users of healthcare facilities--patients, visitors, staff--it should be kept in mind that these groups sometimes have conflicting needs or orientations with respect to control, social support, and positive distractions. It is important for designers to recognize such differing orientations as potential sources of conflict and stress in health facilities (Schumaker and Pequegnat, 1989). For instance, a receptionist in a waiting area may understandably wish to control the programs on a television that he or she is continuously exposed to; however, patients in the waiting area may experience some stress if they cannot select the programs or elect to turn off the television. Some staff may prefer bright, arousing art for corridors and patient rooms where they spend much of their time; however, for many patients, such art may increase rather than reduce stress. A difficult but important challenge for designers is to be sensitive to such group differences in orientations, and try to assess the gains or losses for one group vis-a-vis the other in attempting to achieve the goal of psychologically supportive design. Designers should also consider programs or strategies that combine or mesh different stress-reducing components. For example, it seems possible that a program enabling patients to select at least some of their wall art or pictures would foster both control and access to positive distraction. As another example, the theory outlined in this paper suggests that an "artist-in-residence" program, wherein an artist with a caring, supportive disposition would work with patients, might foster social support in addition to control and access to positive distraction. Running through this presentation is the conviction that scientific research can be useful in informing the intuition, sensitivity, and creativity of designers, and thereby can help to create psychologically supportive healthcare environments.(ABSTRACT TRUNCATED AT 400 WORDS)
简而言之,本次演讲的关键要点如下:为促进健康,医疗设施的设计应有助于患者应对压力。作为设计师的总体指导原则,科学研究表明,如果医疗环境的设计旨在培养以下几点,那么它将有助于应对压力并促进健康:1. 控制感;2. 获得社会支持;3. 获得积极的消遣方式,且避免接触消极的干扰因素;越来越多的科学证据表明,自然元素或景观可作为减轻压力的有效积极消遣方式,从而促进医疗环境中的健康。在考虑医疗设施不同类型用户(患者、访客、工作人员)的需求时,应牢记这些群体在控制感、社会支持和积极消遣方面有时会有相互冲突的需求或倾向。设计师必须认识到这种不同的倾向是医疗设施中潜在的冲突和压力源(舒梅克和佩克尼亚特,1989年)。例如,候诊区的接待员希望控制他或她经常看到的电视节目,这是可以理解的;然而,如果候诊区的患者无法选择节目或决定关掉电视,他们可能会感到有些压力。一些工作人员可能更喜欢在他们大部分时间待的走廊和病房里摆放明亮、能提神的艺术品;然而,对许多患者来说,这样的艺术品可能会增加而不是减轻压力。设计师面临的一个艰巨但重要的挑战是要对这种倾向的群体差异保持敏感,并在试图实现心理支持性设计目标时,评估一个群体相对于另一个群体的得失。设计师还应考虑结合或融合不同减压元素的方案或策略。例如,一个能让患者至少选择一些他们的墙画或图片的方案,似乎既能培养控制感,又能提供积极的消遣方式。再举个例子,本文概述的理论表明,一个“驻院艺术家”项目,即一位富有爱心、善于支持他人的艺术家与患者合作,除了能培养控制感和提供积极的消遣方式外,还可能促进社会支持。贯穿本次演讲的信念是,科学研究有助于启发设计师的直觉、敏感度和创造力,从而有助于创造出心理支持性的医疗环境。(摘要截选至40