Squires K, Barnard D
Presbyterian Hospital, Oklahoma City, OK.
Jt Comm Perspect. 1993 Jul-Aug;13(4):12-3.
Many of the implemented changes have required the rewriting of standards of care and policies, as well as the education of staff. Staff education was addressed through a variety of approaches, including one-hour inservice training sessions and eight-hour courses. In the final analysis, the multidisciplinary QA committee has had a significant impact on improving the processes involved in caring for infants with RDS. Because of this success, committee members have acknowledged that all aspects of patient care may be examined and changes implemented when caregivers keep an open mind and are willing to change the way "things have always been done." This commitment to examine all aspects of care and to implement change has been, for Presbyterian Hospital, the key to genuine quality improvement. As a result of these and other efforts, Presbyterian Hospital has improved the care given to all of its patients. In March 1992, the hospital received accreditation with commendation.
许多已实施的变革都需要重新编写护理标准和政策，以及对员工进行培训。员工培训通过多种方式进行，包括一小时的在职培训课程和八小时的课程。归根结底，多学科质量保证委员会对改善护理患有呼吸窘迫综合征婴儿的流程产生了重大影响。由于取得了这一成功，委员会成员承认，当护理人员保持开放的心态并愿意改变“一直以来的做法”时，可以对患者护理的各个方面进行检查并实施变革。对护理各个方面进行检查并实施变革的这种承诺，对长老会医院来说，是真正提高质量的关键。由于这些努力和其他举措，长老会医院改善了对所有患者的护理。1992年3月，该医院获得了优等认可。
