Wilson A L
Saint Louis University Hospital, MO.
Top Hosp Pharm Manage. 1993 Oct;13(3):65-80.
Training new employees is an important and necessary component of the creation of a team to provide pharmacy services. A structured, focused review of application materials, a tailored training program planned in advance, and the use of multiple trainers can lead to an effective training program and a satisfied, productive new employee. The planned training program leads to a consistent approach to physician, nurse, and patient customers and sets expectations for skills, interaction, behavior, and quality that are the basis of a long-term relationship. Employees may continue this training process over the entire course of their career. A well-designed training program will also provide portable skills and meet the goals and needs of the employee as well.
培训新员工是组建提供药学服务团队的重要且必要的组成部分。对申请材料进行结构化、重点突出的审查，提前规划量身定制的培训项目，并使用多名培训师，可打造出有效的培训项目以及满意且高效的新员工。规划好的培训项目能带来一种针对医生、护士和患者客户的一致方法，并为技能、互动、行为和质量设定期望，这些是长期关系的基础。员工可能在其整个职业生涯中持续这个培训过程。精心设计的培训项目还将提供可迁移的技能，同时也满足员工的目标和需求。
