Grimshaw J, Youngs H
Department of General Practice, University of Aberdeen.
J Manag Med. 1994;8(2):56-64. doi: 10.1108/02689239410059642.
Surveys a 50 per cent sample of Scottish practices (stratified by health board area), concerning whether they had a practice manager and who had responsibility for practice management tasks. The overall response rate was 73 per cent, with 63 per cent of responding practices employed a practice manager. Reports the findings from practices employing a manager, and reveals marked variations in levels of managers pay and responsibility. The development of practice management structures varied with only 85 per cent of practices holding regular practice management meetings. The results suggest that practices which previously coped without a manager have recognized the need for one as the complexity of practice administration increases and that the traditional career path of managers involving internal promotion is changing.
对50%的苏格兰医疗机构样本（按卫生委员会区域分层）进行调查，内容涉及这些机构是否有一名业务经理以及谁负责业务管理任务。总体回复率为73%，63%的回复机构聘用了一名业务经理。报告了聘用经理的机构的调查结果，并揭示了经理薪酬水平和职责方面的显著差异。业务管理结构的发展各不相同，只有85%的机构定期召开业务管理会议。结果表明，以前在没有经理的情况下也能运作的机构已经认识到随着业务管理复杂性的增加需要一名经理，而且经理传统的内部晋升职业道路正在发生变化。
