Bradley N, Gude R
West Engl Med J. 1992 Mar;107(1):10-3.
Family doctors vary in the range of services they provide for their patients. Of 267 practices in Devon and Cornwall, 245 responded to a questionnaire sent in September 1989 asking for information about services to patients. Most doctors consulted at six to eight patients per hour, whether or not an appointment system operated. About two-thirds of patients had access to a female GP. Nine out of ten practices employed a practice nurse. Almost all offered a surgery on Saturday mornings. Most surgeries took the phone over at 8.30 a.m. in the week and started consulting at 9 a.m. Almost half were consulting until 6.30 p.m. or later on at least one day per week. 80% of practices were offering a non-urgent appointment on the same or next day. All practices offered childhood immunisation. 80% offered some form of personal list system. 80% offered minor operations, one-third manipulations, 10% homeopathy, 6% hypnosis and 5% acupuncture.
家庭医生为患者提供的服务范围各不相同。在德文郡和康沃尔郡的267家诊所中，有245家回复了1989年9月发出的一份调查问卷，该问卷旨在收集有关为患者提供服务的信息。无论是否实行预约制度，大多数医生每小时看诊6至8名患者。约三分之二的患者能够看女全科医生。十分之九的诊所雇有执业护士。几乎所有诊所周六上午都营业。大多数诊所在工作日上午8:30开始接电话，9点开始问诊。近一半诊所在每周至少一天的时间里问诊到下午6:30或更晚。80%的诊所提供当天或次日的非紧急预约。所有诊所都提供儿童免疫接种。80%的诊所采用某种形式的个人名单系统。80%的诊所提供小手术，三分之一提供正骨治疗，10%提供顺势疗法，6%提供催眠疗法，5%提供针灸疗法。
