Blanter R, Page P M
Staff Builders Home Health Care, Allston, USA.
Caring. 1995 Dec;14(12):12-4.
Providing quality home care services to immigrants requires an integrated, holistic approach that genuinely addresses language and cultural differences. One home care agency in Massachusetts developed a team-oriented, culturally sensitive outreach program that ensures non-English-speaking patients the same level of service that the general population receives.
为移民提供优质的居家护理服务需要一种综合、全面的方法,切实解决语言和文化差异问题。马萨诸塞州的一家居家护理机构制定了一项以团队为导向、具有文化敏感性的外展项目,确保非英语患者能获得与普通人群相同水平的服务。