Nelson M, Nelson S
M.N. Nelson & Associates, Milpitas, CA, USA.
Hosp Mater Manage Q. 1997 Nov;19(2):4-8.
This article covers the often overlooked area of team management concepts through a discussion of what many companies have done to implement these new concepts successfully. It describes the basics of how to and also explains why people resist the process of implementation. The main topics are (1) team formation, (2) pitfalls to avoid, and (3) team measurement.