Gabarro J J, Kotter J P
Harv Bus Rev. 1980 Jan-Feb;58(1):92-100.
Good managers recognize that a relationship with a boss involves mutual dependence and that, if it is not managed well, they cannot be effective in their jobs. They also recognize that the boss-subordinate relationship is not like the one between a parent and a child, in that the burden for managing the relationship should not and cannot fall entirely on the boss. Bosses are only human; their wisdom and maturity are not always greater than their subordinates'. Effective managers see managing the relationship with the boss as part of their job. As a result, they take time and energy to develop a relationship that is consonant with both persons' styles and assets and that meets the most critical needs of each.
优秀的管理者认识到与上司的关系是相互依存的，如果管理不善，他们在工作中就无法高效发挥作用。他们还认识到，上下级关系不同于父母与子女的关系，因为管理这种关系的责任不应也不能完全落在上司身上。上司也是人，他们的智慧和成熟度并不总是高于下属。高效的管理者将管理与上司的关系视为工作的一部分。因此，他们会投入时间和精力去建立一种符合双方风格和优势、满足彼此最关键需求的关系。
