Altier W J
Bus Horiz. 1979 Jun;22(3):25-7. doi: 10.1016/0007-6813(79)90079-x.
The purpose of this article is to argue that the game of management involves dealing fundamentally with the element of change and that the key to winning the game is to keep it as simple as possible. The author divides change into four basic categories: 1) Planned Past Change, where everything went as expected; 2) Unplanned Past Change, where something happened that was not anticipated; 3) Planned Future Change, meaning indications show that some action should be taken; and 4) Unplanned Future Change, where the possibility of the unplanned exists. He feels that managing tools exist to deal specifically with the last three types of change, and they are useful only to the extent that they simplify the tasks of management. The author says, "So much of what we call management research consists in making it difficult for managers to manage. Keep it simple, keep the change in perspective."
本文的目的是论证管理这一“游戏”从根本上涉及应对变化因素,而赢得这场“游戏”的关键在于尽可能保持简单。作者将变化分为四类:1)计划内的过去变化,即一切按预期发展;2)计划外的过去变化,即发生了未预料到的事情;3)计划内的未来变化,意味着有迹象表明应采取某种行动;4)计划外的未来变化,即存在计划外情况发生的可能性。他认为有管理工具专门用于应对后三种变化类型,且这些工具仅在简化管理任务的程度上才有用。作者说:“我们所谓的管理研究,很多都是让管理者难以进行管理。保持简单,正确看待变化。”