The moderating role of hardiness and social support in the relation between job stressors and well-being. A lesson from a clerical women sample.

The study concerns the moderating role of two variables--hardiness and social support--in the relation between job stressors and well-being. It was checked if there is a connection between hardiness and social support, and if these variables are directly related to the level of well-being. It was also hypothesized that hardiness and social support buffer the negative influence of stressors on well-being. The fact that social support and well-being are multidimensional variables was taken into account. The cross-sectional study was conducted on a group of 200 women employed as office workers. The results showed that hardiness correlates with the indexes of emotional support as well as practical support coming from supervisors. The connection, however, was not strong. Hardiness and social support were directly connected with the level of well-being. Interaction of these two independent variables played a marginal role. As far as the buffering role of these variables was concerned, the results have shown that hardiness did not play a buffering role and social support did to a limited degree only. The results of the study proved that it is justifiable to treat social support and well-being as multidimensional variables.