Gregory R J
Massey University, Palmerston North, New Zealand.
J Health Hum Serv Adm. 2000 Winter;22(3):374-8.
This article reviews the use of performance appraisal in health care and rehabilitation organizations, particularly as such an evaluation measure could be used to examine the results achieved by managerial and supervisory level personnel. This entails a reversal of the prevailing view, that is, appraisal of lower level workers by "superiors" to a counter view as seen from those at "lower levels" looking upwards. Hierarchies, of course, are facing increasing challenges. Performance appraisal can serve the needs of the people at the lower end as well as those defined as the "management." Ultimately, performance appraisal can assure that all people in an organization will achieve benefits, not just those at the managerial level.
