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沟通不畅与知识欠缺:儿童术后疼痛有效管理的障碍

Poor communication and knowledge deficits: obstacles to effective management of children's postoperative pain.

作者信息

Simons Joan, Roberson Elaine

机构信息

Children's Pain Research Centre, Institute of Child Health, London [corrected].

出版信息

J Adv Nurs. 2002 Oct;40(1):78-86. doi: 10.1046/j.1365-2648.2002.02342.x.

Abstract

AIM OF THE STUDY

To explore the perceptions of nurses and parents of the management of postoperative pain in children. This paper focuses on issues of knowledge and communication.

BACKGROUND

Nurses are the key health care professionals with responsibility for managing children's pain, however, nurses are not well supported educationally to manage the level of responsibility.

RESULTS

Using matched interviews between 20 parents and 20 nurses many issues arose relating to the nurse/parent communication process. It was also clear that despite nurses' knowledge of pain management being deficient, they had expectations that required parents to have a level of knowledge they did not possess.

CONCLUSIONS

The findings suggest that nurses' poor communication with parents and nurses' knowledge deficits in relation to children's pain management create obstacles to effective pain management. These obstacles need to be addressed in order to improve the management of children's pain through better education of nurses and two way communication with parents.

摘要

研究目的

探讨护士和家长对儿童术后疼痛管理的看法。本文聚焦于知识与沟通问题。

背景

护士是负责管理儿童疼痛的关键医疗保健专业人员,然而,在教育方面,护士并未得到充分支持以履行这一职责。

结果

通过对20位家长和20位护士进行配对访谈,发现了许多与护士/家长沟通流程相关的问题。同样明显的是,尽管护士在疼痛管理方面的知识存在欠缺,但他们却期望家长具备一定程度的知识,而家长实际上并不具备这些知识。

结论

研究结果表明,护士与家长之间沟通不畅以及护士在儿童疼痛管理方面的知识欠缺,为有效的疼痛管理造成了障碍。为了通过更好地教育护士以及与家长进行双向沟通来改善儿童疼痛管理,需要解决这些障碍。

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