Bragadóttir Helga, Reed David
Landspítali-University Hospital, Reykjavík, Iceland.
Pediatr Nurs. 2002 Sep-Oct;28(5):475-82.
The purpose of this study was to evaluate parental satisfaction with hospital care in general pediatric units. A search for a valid parental satisfaction instrument resulted in the selection of the Pediatric Family Satisfaction Questionnaire (PFSQ) (Budreau & Chase, 1994). This paper will report on the psychometric testing of the PFSQ.
The data were retrieved from several years of patient satisfaction surveys collected at a large Midwest hospital and clinics. The SPSS statistical software was used to test the reliability and construct validity of the PFSQ.
Alpha for the total instrument was .83, based on 327 cases and 35 items. Factor analysis indicated two main factors, nursing care and medical care, with a total of 30 items.
The PFSQ is considered a promising instrument for evaluating parental satisfaction in general, inpatient pediatric units. urther development of the instrument is suggested.
本研究旨在评估家长对普通儿科病房医院护理的满意度。在寻找有效的家长满意度测评工具时，最终选择了《儿科家庭满意度问卷》（PFSQ）（布德罗与蔡斯，1994年）。本文将报告PFSQ的心理测量测试情况。
数据取自一家位于中西部的大型医院及诊所多年来收集的患者满意度调查。使用SPSS统计软件对PFSQ的信度和结构效度进行测试。
基于327个案例和35个项目，整个测评工具的阿尔法系数为0.83。因子分析表明存在两个主要因子，即护理和医疗，共30个项目。
PFSQ被认为是评估普通儿科住院病房家长满意度的一个有前景的测评工具。建议对该测评工具作进一步开发。
