Prahalad C K, Lieberthal Kenneth
University of Michigan Business School, Ann Arbor, USA.
Harv Bus Rev. 2003 Aug;81(8):109-17, 142.
As they search for growth, multinational corporations will have no choice but to compete in the big emerging markets of China, India, Indonesia, and Brazil. But while it is still common to question how such corporations will change life in those markets, Western executives would be smart to turn the question around and ask how multinationals themselves will be transformed by these markets. To be successful, MNCs will have to rethink every element of their business models, the authors assert in this seminal HBR article from 1998. During the first wave of market entry in the 1980s, multinationals operated with what might be termed an imperialist mind-set, assuming that the emerging markets would merely be new markets for their old products. But this mind-set limited their success: What is truly big and emerging in countries like China and India is a new consumer base comprising hundreds of millions of people. To tap into this huge opportunity, MNCs need to ask themselves five basic questions: Who is in the emerging middle class in these countries? How do the distribution networks operate? What mix of local and global leadership do you need to foster business opportunities? Should you adopt a consistent strategy for all of your business units within one country? Should you take on local partners? The transformation that multinational corporations must undergo is not cosmetic--simply developing greater sensitivity to local cultures will not do the trick, the authors say. To compete in the big emerging markets, multinationals must reconfigure their resources, rethink their cost structures, redesign their product development processes, and challenge their assumptions about who their top-level managers should be.
在寻求增长的过程中,跨国公司别无选择,只能在中国、印度、印度尼西亚和巴西等大型新兴市场展开竞争。然而,尽管人们仍普遍质疑这些公司将如何改变这些市场的生活,但西方高管明智的做法是将问题反过来,问问跨国公司自身将如何被这些市场改变。作者在1998年发表于《哈佛商业评论》的这篇具有开创性的文章中指出,跨国公司若想取得成功,就必须重新思考其商业模式的每一个要素。在20世纪80年代的第一轮市场进入浪潮中,跨国公司以一种可以说是帝国主义的思维模式运营,认为新兴市场仅仅是其旧产品的新市场。但这种思维模式限制了它们的成功:在中国和印度等国家真正庞大且新兴的是一个由数亿人组成的新消费群体。为了抓住这一巨大机遇,跨国公司需要问自己五个基本问题:这些国家新兴的中产阶级是谁?分销网络如何运作?为了培育商业机会,你需要怎样的本地和全球领导力组合?你是否应该在一个国家内对你所有的业务部门采取一致的战略?你是否应该接纳本地合作伙伴?作者表示,跨国公司必须经历的变革并非表面的——仅仅对当地文化有更高的敏感度是行不通的。为了在大型新兴市场竞争,跨国公司必须重新配置其资源,重新思考其成本结构,重新设计其产品开发流程,并挑战他们对高层管理人员人选的假设。