Khanna Tarun, Palepu Krishna G, Sinha Jayant
Harvard Business School, Boston, USA.
Harv Bus Rev. 2005 Jun;83(6):63-74, 76, 148.
It's no easy task to identify strategies for entering new international markets or to decide which countries to do business with. Many firms simply go with what they know-and fall far short of their goals. Part of the problem is that emerging markets have "institutional voids": They lack specialized intermediaries, regulatory systems, and contract-enforcing methods. These gaps have made it difficult for multinationals to succeed in developing nations; thus, many companies have resisted investing there. That may be a mistake. If Western companies don't come up with good strategies for engaging with emerging markets, they are unlikely to remain competitive. Many firms choose their markets and strategies for the wrong reasons, relying on everything from senior managers' gut feelings to the behaviors of rivals. Corporations also depend on composite indexes for help making decisions. But these analyses can be misleading; they don't account for vital information about the soft infrastructures in developing nations. A better approach is to understand institutional variations between countries. The best way to do this, the authors have found, is by using the five contexts framework. The five contexts are a country's political and social systems, its degree of openness, its product markets, its labor markets, and its capital markets. By asking a series of questions that pertain to each ofthe five areas, executives can map the institutional contexts of any nation. When companies match their strategies to each country's contexts, they can take advantage of a location's unique strengths. But first firms should weigh the benefits against the costs. If they find that the risks of adaptation are too great, they should try to change the contexts in which they operate or simply stay away.
确定进入新国际市场的策略或决定与哪些国家开展业务并非易事。许多公司只是凭自己的经验行事,结果远未达到目标。部分问题在于新兴市场存在“制度空白”:它们缺乏专业中介机构、监管体系和合同执行方法。这些差距使得跨国公司在发展中国家难以取得成功;因此,许多公司一直抵制在那里投资。这可能是个错误。如果西方公司想不出与新兴市场打交道的好策略,它们不太可能保持竞争力。许多公司选择市场和策略的原因都不对,从高级管理人员的直觉到竞争对手的行为,什么都依赖。企业还依靠综合指数来辅助决策。但这些分析可能会产生误导;它们没有考虑到发展中国家软基础设施的重要信息。更好的方法是了解各国之间的制度差异。作者发现,最好的办法是使用五个背景框架。这五个背景是一个国家的政治和社会制度、开放程度、产品市场、劳动力市场和资本市场。通过提出一系列与这五个领域相关的问题,高管们可以描绘出任何国家的制度背景。当公司使自己的策略与每个国家的背景相匹配时,它们就能利用某个地区的独特优势。但首先公司应该权衡收益与成本。如果他们发现适应风险太大,就应该尝试改变经营环境,或者干脆避开。