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质量管理与认证。优化医院流程

[Quality management and certification. Optimizing hospital procedures].

作者信息

Weiler T, Hoffmann R, Strehlau-Schwoll H

机构信息

Leiter Qualitätsmanagement, Dr.Horst-Schmidt-Kliniken GmbH, Wiesbaden, Germany.

出版信息

Unfallchirurg. 2003 Aug;106(8):692-7. doi: 10.1007/s00113-003-0635-4.

DOI:10.1007/s00113-003-0635-4
PMID:12955243
Abstract

The role of quality programs and criteria for performance excellence in hospitals is evolving. This gets even more important with the implementation of DRG systems. A future match of DRG compensations to documented quality standards cannot be ruled out. However, a clear cut definition of "health care quality" does not exist. Different systems of quality assessment are in use (ISO, EFQM, KTQ, JCAHO) and may help hospitals to define and document their quality standards.

摘要

医院质量项目及卓越绩效标准的作用正在不断演变。随着疾病诊断相关分组(DRG)系统的实施,这一点变得更加重要。不能排除未来DRG补偿与记录在案的质量标准相匹配的可能性。然而,目前尚无“医疗质量”的确切定义。不同的质量评估体系(国际标准化组织(ISO)、欧洲质量管理基金会(EFQM)、德国医疗透明管理制度与标准委员会(KTQ)、美国医疗机构评审联合委员会(JCAHO))正在使用中,它们可能有助于医院定义并记录其质量标准。

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