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[用于评估麻醉前访视质量的问卷的编制]

[Development of a questionnaire to assess the quality of the preanesthetic visit].

作者信息

Snyder-Ramos S A, Seintsch H, Böttiger B W, Motsch J, Martin E, Bauer M

机构信息

Klinik für Anaesthesiologie, Universitätsklinikum Heidelberg, Germany.

出版信息

Anaesthesist. 2003 Sep;52(9):818-29. doi: 10.1007/s00101-003-0551-6.

Abstract

In the current study a questionnaire was developed to evaluate the preanesthetic visit to prepare patients for general anesthesia with regard to the effects on in-hospital quality of care. The questionnaire consists of one part pertaining to patient satisfaction and one part pertaining to the information gained from the preanesthetic visit. In a first phase, the questionnaire was generated and then validated in 104 patients undergoing general or vascular surgery at the University of Heidelberg, Germany. As a result of the pretest evaluation, the preliminary pool of questions could be reduced. Consequently, the final questionnaire is composed of six questions on patient satisfaction and six questions on information gained after the preanesthetic visit as well as one question regarding the number of preanesthetic consultations prior to general anesthesia. In the part of the questionnaire on patient satisfaction, responses can be given on a 6-point scale ranging from -3 (statement is not correct) to +3 (statement is correct). The scores -3 to +3 are assigned 1-6 points, in order to calculate a total sum score to measure patient satisfaction. The part on information gained contains multiple-choice questions with four possible answers, of which only one is correct. Analogous to the measurement of patient satisfaction, a total sum score can be calculated to evaluate the information gain after the preanesthetic visit. The present study shows the suitability of a questionnaire to evaluate the quality of health care after the preanesthetic visit with the parameters patient satisfaction and information gain. Such a questionnaire can be used to compare different premedication techniques and, thus, might contribute to improve the quality of health care.

摘要

在本研究中,我们设计了一份问卷,旨在评估麻醉前访视对患者全身麻醉的准备情况及其对住院医疗质量的影响。该问卷包括一部分关于患者满意度的内容和一部分关于从麻醉前访视中获取信息的内容。在第一阶段,我们编制了问卷,然后在德国海德堡大学104例接受全身或血管手术的患者中进行了验证。经过预测试评估,初步的问题池得以减少。因此,最终问卷由六个关于患者满意度的问题、六个关于麻醉前访视后获取信息的问题以及一个关于全身麻醉前麻醉咨询次数的问题组成。在问卷中关于患者满意度的部分,回答可以在从-3(陈述不正确)到+3(陈述正确)的6分制量表上给出。将-3到+3的分数对应分配为1-6分,以便计算总分来衡量患者满意度。关于获取信息的部分包含多项选择题,有四个可能的答案,其中只有一个是正确的。类似于患者满意度的测量,可以计算总分来评估麻醉前访视后的信息获取情况。本研究表明,一份问卷适用于以患者满意度和信息获取为参数来评估麻醉前访视后的医疗质量。这样的问卷可用于比较不同的术前用药技术,从而可能有助于提高医疗质量。

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