Harvey Steve, Kelloway E Kevin, Duncan-Leiper Leslie
Williams School of Business & Economics, Bishop's University, Lennoxville, Quebec, Canada.
J Occup Health Psychol. 2003 Oct;8(4):306-15. doi: 10.1037/1076-8998.8.4.306.
This study examined the role of trust in management as a moderating factor in work overload's impact on personal strain (i.e., burnout, psychological strain, and work's interference with family). Participants were 94 employees of an accounting firm responding to a survey. The results were supportive of all study propositions. Both work overload and trust in management had the expected negative and positive main effects on the outcomes variables, respectively. The impact of work overload on the outcome variables was moderated by employees' trust in management. The significance of these results and areas of future research are discussed.
本研究考察了对管理层的信任作为一个调节因素在工作负荷对个人压力（即倦怠、心理压力和工作对家庭的干扰）影响中的作用。参与者是一家会计公司的94名员工，他们对一项调查做出了回应。结果支持了所有研究命题。工作负荷和对管理层的信任分别对结果变量产生了预期的负面和正面主效应。员工对管理层的信任调节了工作负荷对结果变量的影响。讨论了这些结果的意义和未来研究的领域。
