Department of Health Care Administration, Oriental Institute of Technology, Taiwan, New Taipei City.
BMC Health Serv Res. 2011 Aug 17;11:192. doi: 10.1186/1472-6963-11-192.
The main purpose of this study was to discuss the nationality differences of foreign nurse aides and the effect of work stressors influencing work adjustment. And of helping them adapt to Taiwanese society, we summarized the difficulties that foreign nurse aides face in Taiwan.
The subjects included 80 foreign nurse aides from the Philippines, Indonesia, and Vietnam who worked in long-term care facilities in Tao Yuan County. We recruited volunteers at the participating facilities to complete the anonymous questionnaires. The return rate of the questionnaire was 88.75%. The validated instruments of Hershenson's (1981) and Schaefer and Moos (1993) were adopted to measure work stressors and work adjustment, respectively. A forward-backward translation process was used in this study.
Indonesian foreign nurse aides respect their work, and are better workers than Vietnamese and Filipino nurse aids in many respects, which shows how the nationality of the foreign nurse aides might affect work adjustment. The stress created from patient care tasks influenced the foreign nurse aides' personal relationships at work and also affected their attitude when they performed their tasks. In addition, pressure from their supervisors might have affected their work skills, work habits, personal relationships, self-concepts or work attitudes. Moreover, a heavy workload and improper scheduling might have affected the personal relationships and work attitudes of the foreign nurse aides. It was found that work stressors had a significant correlation with work adjustment.
The results of the present study indicate that training programs are important factors for work adjustment among foreign nurse aides. Furthermore, celebration and leisure activities could be provided to release them from work stressors. More effort should be put into improving the working environment, namely providing a more supportive and enriching atmosphere. Based on these findings, we have a better understanding of how to assist foreign nurse aides in the future.
本研究的主要目的是探讨外国护士助手的国籍差异以及工作压力源对工作调整的影响。并帮助他们适应台湾社会，我们总结了外国护士助手在台湾面临的困难。
研究对象包括来自菲律宾、印度尼西亚和越南的 80 名在桃园县长期护理机构工作的外国护士助手。我们在参与的机构招募志愿者填写匿名问卷。问卷的回收率为 88.75%。采用 Hershenson（1981）和 Schaefer 和 Moos（1993）的验证工具分别测量工作压力源和工作调整。本研究采用了正向-反向翻译过程。
印度尼西亚外国护士助手尊重他们的工作，在许多方面比越南和菲律宾护士助手更出色，这表明外国护士助手的国籍可能会影响工作调整。来自患者护理任务的压力会影响他们在工作中的人际关系，也会影响他们执行任务时的态度。此外，来自主管的压力可能会影响他们的工作技能、工作习惯、人际关系、自我概念或工作态度。此外，工作量大且安排不当可能会影响外国护士助手的人际关系和工作态度。研究发现，工作压力源与工作调整呈显著相关。
本研究结果表明，培训计划是外国护士助手工作调整的重要因素。此外，还可以提供庆祝和休闲活动来缓解他们的工作压力源。应进一步努力改善工作环境，即提供更具支持性和丰富性的氛围。基于这些发现，我们对未来如何帮助外国护士助手有了更好的了解。
