Mathisen Gro Ellen, Einarsen Ståle, Jørstad Kari, Brønnick Kolbjørn S
Stavanger University College, 4068 Stavanger, Norway.
Scand J Psychol. 2004 Nov;45(5):383-92. doi: 10.1111/j.1467-9450.2004.00420.x.
The present study assessed the psychometric properties and the validity of the Norwegian translation of the Team Climate Inventory (TCI). The TCI is a measure of climate for innovation within groups at work and is based on the four-factor theory of climate for innovation (West, 1990). Cronbach's alpha revealed satisfactory reliabilities and exploratory factor analysis successfully extracted the four original factors as well as a fifth factor that has also been reported in other studies (N = 195 teams from a wide range of professions). Results from confirmatory factor analysis, using a different sample (N = 106 teams from the Norwegian public postal service), suggested that the five-factor solution had the most parsimonious fit. Criterion validity was explored by correlating TCI scores from 92 post offices and 395 postal distribution teams with customer satisfaction scores. Significant positive relationships were found between three of four TCI scales and customer satisfaction.
本研究评估了团队氛围调查问卷（TCI）挪威语译本的心理测量特性及效度。TCI是一种对工作群体创新氛围的测量工具，基于创新氛围的四因素理论（韦斯特，1990年）。克朗巴哈系数显示出令人满意的信度，探索性因素分析成功提取了四个原始因素以及在其他研究中也有报告的第五个因素（来自广泛职业的195个团队）。使用不同样本（来自挪威公共邮政服务的106个团队）进行的验证性因素分析结果表明，五因素模型的拟合最为简约。通过将92个邮局和395个邮政配送团队的TCI得分与客户满意度得分进行关联，探讨了效标效度。在TCI四个量表中的三个与客户满意度之间发现了显著的正相关关系。
