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运用综合根本原因分析来减少跌倒。

Using aggregate root cause analysis to reduce falls.

作者信息

Mills Peter D, Neily Julia, Luan Diana, Stalhandske Erik, Weeks William B

机构信息

Field Office, VA National Center for Patient Safety, White River Junction, Vermont, USA.

出版信息

Jt Comm J Qual Patient Saf. 2005 Jan;31(1):21-31. doi: 10.1016/s1553-7250(05)31004-x.

Abstract

BACKGROUND

In certain categories of adverse events, Department of Veterans Affairs (VA) facilities may combine data to produce an aggregate review of the data. Individual root cause analyses are still required for the more serious adverse events. About 100 of the VA acute and long term care facilities contributed data to an analysis of results of 176 root cause analyses (RCAs) for patient falls occurring in the VA system.

METHODS

Success was measured through a decreased report of falls and major injures due to falls after each organization's action plans were implemented. In addition, telephone interviews were conducted to understand success factors as well as barriers to implementation of clinical improvements.

RESULTS

Of the 745 actions generated (that addressed the root cause), 435 (61.4%) had been fully implemented and another 148 (20.9%) had been partially implemented; 34.4% of the facilities reported reducing falls and 38.9% reported reducing major injuries due to falls.

DISCUSSION

The action plans associated with these reductions focused on making specific clinical changes at the bedside rather than policy changes or educating staff. Specific interventions most highly associated with reductions in falls and injuries included environmental assessments, toileting interventions, and interventions that directly addressed the root cause and were the responsibility of a single person (as opposed to a group).

摘要

背景

在某些不良事件类别中,退伍军人事务部(VA)设施可能会整合数据以对数据进行汇总审查。对于更严重的不良事件,仍需要进行单独的根本原因分析。约100家VA急性和长期护理设施为VA系统中发生的患者跌倒的176次根本原因分析(RCA)结果分析提供了数据。

方法

通过在每个组织的行动计划实施后,跌倒及跌倒导致的重大伤害报告减少来衡量成功与否。此外,还进行了电话访谈,以了解成功因素以及临床改进实施的障碍。

结果

在产生的745项(针对根本原因的)行动中,435项(61.4%)已全面实施,另有148项(20.9%)已部分实施;34.4%的设施报告跌倒次数减少,38.9%的设施报告跌倒导致的重大伤害减少。

讨论

与这些减少相关的行动计划侧重于在床边进行具体的临床改变,而不是政策改变或对工作人员进行教育。与跌倒和伤害减少最密切相关的具体干预措施包括环境评估、如厕干预以及直接针对根本原因且由单人负责(而非团队负责)的干预措施。

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