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客户参与度指标:对酒精治疗满意度和结果的影响。

Indicators of client engagement: influences on alcohol treatment satisfaction and outcomes.

作者信息

Dearing Ronda L, Barrick Christopher, Dermen Kurt H, Walitzer Kimberly S

机构信息

Research Institute on Addictions, University at Buffalo, The State University of New York, Buffalo, NY 14203, USA.

出版信息

Psychol Addict Behav. 2005 Mar;19(1):71-8. doi: 10.1037/0893-164X.19.1.71.

Abstract

This investigation explored the relationship of client engagement variables (client expectations, therapeutic/working alliance, and session attendance) with treatment satisfaction and posttreatment drinking-related outcomes using data from 2 outpatient alcohol treatment studies (N=208). Path analysis was used to test a model in which engagement variables jointly influence client satisfaction with treatment and subsequent drinking-related outcomes. The proposed model fit well with the data and accounted for 14-23% of the variance in posttreatment outcomes. The relationships in the model suggest that the link between treatment satisfaction and outcome is clarified by examining client engagement variables, which relate indirectly to outcome by means of client satisfaction.

摘要

本研究利用两项门诊酒精治疗研究(N = 208)的数据,探讨了客户参与变量(客户期望、治疗/工作联盟和疗程出席率)与治疗满意度及治疗后饮酒相关结果之间的关系。采用路径分析来检验一个模型,其中参与变量共同影响客户对治疗的满意度以及随后的饮酒相关结果。所提出的模型与数据拟合良好,解释了治疗后结果中14%至23%的方差。模型中的关系表明,通过检查客户参与变量可以阐明治疗满意度与结果之间的联系,这些变量通过客户满意度与结果间接相关。

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