Grama Lakshmi M, Beckwith Margaret, Bittinger Wayne, Blais Diana, Lollar Cindy, Middleswarth Anne, Noone Marianne, Price Deborah, Quint-Kasner Sharon, Shields Victoria, Wright Lawrence W
6116 Executive Blvd., Rm. 3121, Rockville, MD 20852, USA.
J Med Internet Res. 2005 Jul 1;7(3):e25. doi: 10.2196/jmir.7.3.e25.
The National Cancer Institute (NCI) was among the first federal agencies to recognize the potential of the Internet for disseminating health-related information. The evolution and refinement of NCI's online cancer information has been substantially "user driven"-from the launch of CancerNet in 1995 to the recent redesign of its award-winning successor, the NCI website. This article presents an overview of NCI's multi-pronged approach to gathering input about its online information products, including stakeholder meetings, focus groups, standard and customized online user surveys, usability testing, heuristic reviews, and search log analysis. Also highlighted are some of the many enhancements that have been made to NCI's online cancer information products based on user input.
美国国立癌症研究所（NCI）是最早认识到互联网在传播健康相关信息方面潜力的联邦机构之一。从1995年推出CancerNet到最近对其获奖继任者NCI网站进行重新设计，NCI在线癌症信息的发展和完善在很大程度上是“用户驱动”的。本文概述了NCI收集有关其在线信息产品反馈的多管齐下方法，包括利益相关者会议、焦点小组、标准和定制的在线用户调查、可用性测试、启发式评估以及搜索日志分析。还重点介绍了基于用户反馈对NCI在线癌症信息产品所做的诸多改进。
