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健康导向、医患沟通与满意度之间的关系:一种个体差异研究方法。

The relation between health-orientation, provider-patient communication, and satisfaction: an individual-difference approach.

作者信息

Dutta-Bergman Mohan J

机构信息

Department of Communication, Purdue University, West Lafayette, IN 47907, USA.

出版信息

Health Commun. 2005;18(3):291-303. doi: 10.1207/s15327027hc1803_6.

DOI:10.1207/s15327027hc1803_6
PMID:16187933
Abstract

This article further examines the consumerist model of physician-patient interaction, documenting the role of health orientation in the realm of participatory communication in medical encounters. It articulates that physician-patient communication style mediates the positive relation between health orientation and relationship satisfaction. Based on a nationally representative sample of 2,636 respondents (48% men and 52% women) gathered in 1999, the study results support the mediating mechanism for key health-orientation variables such as health-consciousness attitude, health-information orientation, health-oriented beliefs, and healthy activities. As opposed to the development of universal communicative interventions that equip patients with communication skills, the project documents the importance of tailoring the health care provider's communicative style depending on the needs of the patient.

摘要

本文进一步探讨了医患互动的消费主义模式,记录了健康导向在医疗互动中参与性沟通领域的作用。文章明确指出,医患沟通方式在健康导向与关系满意度之间的积极关系中起中介作用。该研究基于1999年收集的2636名具有全国代表性的受访者样本(48%为男性,52%为女性),研究结果支持了关键健康导向变量(如健康意识态度、健康信息导向、健康导向信念和健康活动)的中介机制。与开发让患者具备沟通技巧的通用沟通干预措施不同,该项目记录了根据患者需求调整医疗服务提供者沟通方式的重要性。

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