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让绩效报告发挥作用。

Making performance reports work.

作者信息

Brown Adalsteinn D, Bhimani Hamida, MacLeod Hugh

机构信息

Department of Health Policy, Management, and Evaluation, University of Toronto, Lead, Health Results Team on Information Management, Ministry of Health and Long-term Care.

出版信息

Healthc Pap. 2005;6(2):8-22. doi: 10.12927/hcpap.2005.17745.

DOI:10.12927/hcpap.2005.17745
PMID:16340313
Abstract

Public performance reporting is an increasingly common health policy tool to support accountability and quality improvement but there are few formal evaluations of this trend. In this review, we suggest that performance reporting may be an effective way to support improvements in performance when it is directed towards groups of providers rather than individuals and that there is enough evidence to support the use and further development of public performance reporting. However, the true impact of performance reporting depends on the policy context around reporting including clarity of strategy, incentives, and support for performance improvement.

摘要

公开绩效报告是一种日益常见的卫生政策工具,用于支持问责制和质量改进,但对这一趋势的正式评估却很少。在本综述中,我们认为,当绩效报告针对的是医疗机构群体而非个人时,它可能是支持绩效改进的有效方式,并且有足够的证据支持公开绩效报告的使用和进一步发展。然而,绩效报告的真正影响取决于报告周围的政策背景,包括战略的清晰度、激励措施以及对绩效改进的支持。

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