Martin T, Daffern M
School of Nursing, University of Melbourne, Australia.
J Psychiatr Ment Health Nurs. 2006 Feb;13(1):90-9. doi: 10.1111/j.1365-2850.2006.00920.x.
Inpatient mental health clinicians need to feel safe in the workplace. They also require confidence in their ability to work with aggressive patients, allowing the provision of therapeutic care while protecting themselves and other patients from psychological and physical harm. The authors initiated this study with the predetermined belief that a comprehensive and integrated organizational approach to inpatient aggression was required to support clinicians and that this approach increased confidence and staff perceptions of personal safety. To assess perceptions of personal safety and confidence, clinicians in a forensic psychiatric hospital were surveyed using an adapted version of the Confidence in Coping With Patient Aggression Instrument. In this study clinicians reported the hospital as safe. They reported confidence in their work with aggressive patients. The factors that most impacted on clinicians' confidence to manage aggression were colleagues' knowledge, experience and skill, management of aggression training, use of prevention and intervention strategies, teamwork and the staff profile. These results are considered with reference to an expanding literature on inpatient aggression. It is concluded that organizational resources, policies and frameworks support clinician perceptions of safety and confidence to manage inpatient aggression. However, how these are valued by clinicians and translated into practice at unit level needs ongoing attention.
住院精神科医护人员需要在工作场所感到安全。他们还需要对自己处理攻击性患者的能力有信心,以便在提供治疗护理的同时保护自己和其他患者免受心理和身体伤害。作者开展这项研究时预先认为,需要一种全面综合的组织方法来应对住院患者的攻击行为,以支持医护人员,并且这种方法能增强信心以及员工对个人安全的认知。为了评估对个人安全和信心的认知,研究人员使用《应对患者攻击行为信心量表》的改编版对一家法医精神病医院的医护人员进行了调查。在这项研究中,医护人员表示医院是安全的。他们称对处理攻击性患者的工作有信心。对医护人员管理攻击行为信心影响最大的因素包括同事的知识、经验和技能、攻击行为管理培训、预防和干预策略的使用、团队合作以及员工构成。结合关于住院患者攻击行为的不断增多的文献来考量这些结果。研究得出结论,组织资源、政策和框架有助于医护人员对管理住院患者攻击行为的安全性和信心的认知。然而,这些如何被医护人员重视并在科室层面转化为实际行动仍需持续关注。