Worsfold Denise
University of Wales Institute, UK, Cardiff.
Int J Environ Health Res. 2006 Jun;16(3):219-29. doi: 10.1080/09603120600641417.
The purpose of this investigation was to improve the understanding of the public's perception of hygiene standards in eating places and their knowledge of the inspection system. A telephone survey found that despite many claiming experience of food poisoning, and a widely held belief that using eating places may result in illness, people continue to eat out or purchase takeaways regularly. Nearly all respondents claimed that the standard of food hygiene was important to them when deciding where to eat out. Assessments of hygiene standards were mainly based on aesthetics. A minority had concerns/complaints about the hygiene standards of eating places they had used. People do not appear to be well informed about the role of the local authorities in protecting food safety and how the food safety laws are enforced. They believe that they have the right to know the result of a hygiene inspection. Half of them thought that it was difficult to find information on the hygiene standards of eating places. If access to information was easier, some consumers would eat out more often. The public will need to be educated on the inspection and enforcement process if 'scores on doors' is adopted as the main method of raising the confidence of the public in the standards of the food industry.
本次调查的目的是增进对公众对餐饮场所卫生标准认知以及他们对检查系统了解的认识。一项电话调查发现，尽管许多人声称有食物中毒经历，且普遍认为在餐饮场所用餐可能会生病，但人们仍继续经常外出就餐或购买外卖。几乎所有受访者都表示，在决定外出就餐地点时，食品卫生标准对他们很重要。对卫生标准的评估主要基于美观程度。少数人对他们去过的餐饮场所的卫生标准有担忧/投诉。人们似乎对地方当局在食品安全保护方面的作用以及食品安全法律的执行方式了解不足。他们认为自己有权知道卫生检查的结果。其中一半人认为很难找到有关餐饮场所卫生标准的信息。如果获取信息更容易，一些消费者会更频繁地外出就餐。如果采用“门上打分”作为提高公众对食品行业标准信心的主要方法，就需要对公众进行检查和执法过程方面的教育。
