Garratt Andrew, Bjørngaard Johan Håkon, Dahle Kari Aanjesen, Bjertnaes Oyvind Andresen, Saunes Ingrid Sperre, Ruud Torleif
Nasjonalt kunnskapssenter for helsetjenesten, Oslo, Norway.
Nord J Psychiatry. 2006;60(2):89-96. doi: 10.1080/08039480600583464.
The aim of this study was to develop and evaluate the Psychiatric Out-Patient Experiences Questionnaire (POPEQ). The instrument was developed following a literature review, patient interviews and pre-testing of questionnaire items. The POPEQ was administered as part of a postal survey of 15,422 adult outpatients attending Norwegian clinics; 6677 (43.3%) patients responded to the questionnaire. Items had low levels of missing data. Factor analysis showed that 11 widely applicable items contribute to a measure of overall experiences. Sub-dimensions include clinician interaction (six items) information (two items) and outcomes (three items). Item-total correlations ranged from 0.5 to 0.8. Cronbach's alpha and test-retest reliability estimates exceeded the criterion of 0.7; the majority were over 0.8 and total scores over 0.9. Construct validity was supported by the results of 128 tests. The POPEQ includes important aspects of patient experience for psychiatric outpatients and has excellent evidence for reliability and construct validity. The instrument is recommended for the measurement of psychiatric outpatient experiences.
本研究旨在开发并评估精神科门诊患者体验问卷（POPEQ）。该问卷在文献回顾、患者访谈以及问卷项目预测试之后得以开发。POPEQ作为对挪威诊所15422名成年门诊患者进行的邮政调查的一部分进行发放；6677名（43.3%）患者回复了问卷。各项目的缺失数据水平较低。因子分析表明，11个广泛适用的项目构成了总体体验的一项测量指标。子维度包括临床医生互动（6个项目）、信息（2个项目）和结果（3个项目）。项目与总分的相关性在0.5至0.8之间。克朗巴哈系数和重测信度估计值超过了0.7的标准；大多数超过0.8，总分超过0.9。128项测试的结果支持了结构效度。POPEQ涵盖了精神科门诊患者体验的重要方面，并且在信度和结构效度方面有出色的证据支持。该问卷推荐用于测量精神科门诊患者的体验。
