Hoobler Jenny M, Brass Daniel J
Department of Managerial Studies, College of Business Administration, University of Illinois at Chicago, Chicago, IL, USA.
J Appl Psychol. 2006 Sep;91(5):1125-33. doi: 10.1037/0021-9010.91.5.1125.
This study focuses on factors that contribute to abusive supervision, one form of nonphysical aggression, and the results of such abuse on subordinates and their family members. Using a "kick the dog" metaphor (As Marcus-Newhall, Pedersen, Carlson, and Miller (2000) state, this is a "commonly used anecdote to illustrate displaced aggression. . .a man is berated by his boss but does not retaliate because he fears losing his job. Hours later, when he arrives home to the greeting barks of his dog he responds by kicking it," p. 670), the authors investigated whether abusive supervision may be the result of a supervisor's displeasure with his or her organization. Using a sample of 210 supervisors, their subordinates, and the subordinates' family members or partners, the authors hypothesized that supervisors' reports of psychological contract violations, moderated by hostile attribution bias, would be associated with subordinates' perceptions of abusive supervision. In turn, the authors hypothesized that abused subordinates' family members would report sustained negative affect and negative evaluations directed toward them in the home. The hypotheses were supported.
本研究聚焦于导致辱骂式监督(一种非身体攻击形式)的因素,以及这种虐待行为对下属及其家庭成员的影响。作者使用了“踢狗效应”的比喻(正如马库斯 - 纽霍尔、佩德森、卡尔森和米勒(2000年)所述,“这是一个常用的轶事,用于说明替代性攻击……一个人被老板斥责,但由于担心失去工作而没有报复。几个小时后,当他回到家,听到狗的叫声时,他踢了狗一脚”,第670页),调查辱骂式监督是否可能是主管对其组织不满的结果。作者以210名主管、他们的下属以及下属的家庭成员或伴侣为样本,假设由敌意归因偏差调节的主管对心理契约违背的报告,将与下属对辱骂式监督的认知相关。反过来,作者假设受虐待下属的家庭成员会报告在家中持续遭受负面情绪以及针对他们的负面评价。这些假设得到了支持。