Cooper C L
Lancaster University Management School, England.
Med Lav. 2006 Mar-Apr;97(2):132-6.
Workplace stress is costing the developed and developing world roughly between 5-10% of Gross National Product per annum in sickness absence, premature retirement due to ill health and lost productive value in terms of services and products. In addition, it is costing the health services of countries an additional burden in terms of treatment and incapacity benefits. A three prong approach to stress management and prevention is provided, exploring primary interventions (risk assessment), secondary interventions (training and development) and tertiary interventions (stress counselling and support).
职场压力每年使发达国家和发展中国家付出相当于国民生产总值5%至10%的代价,这体现在员工病假缺勤、因健康问题提前退休以及服务和产品方面生产价值的损失。此外,这还给各国的医疗服务带来了额外的治疗负担和伤残津贴负担。本文提供了一种应对压力管理和预防的三管齐下方法,探讨了初级干预措施(风险评估)、二级干预措施(培训与发展)和三级干预措施(压力咨询与支持)。