Caruso Eugene, Epley Nicholas, Bazerman Max H
Department of Psychology, Harvard University, USA.
J Pers Soc Psychol. 2006 Nov;91(5):857-71. doi: 10.1037/0022-3514.91.5.857.
Individuals working in groups often egocentrically believe they have contributed more of the total work than is logically possible. Actively considering others' contributions effectively reduces these egocentric assessments, but this research suggests that undoing egocentric biases in groups may have some unexpected costs. Four experiments demonstrate that members who contributed much to the group outcome are actually less satisfied and less interested in future collaborations after considering others' contributions compared with those who contributed little. This was especially true in cooperative groups. Egocentric biases in responsibility allocation can create conflict, but this research suggests that undoing these biases can have some unfortunate consequences. Some members who look beyond their own perspective may not like what they see.
在团队中工作的个体往往会以自我为中心地认为,他们在总工作量中所做的贡献比逻辑上可能的更多。积极考虑他人的贡献能有效减少这些以自我为中心的评估,但这项研究表明,消除团队中的自我中心偏见可能会带来一些意想不到的代价。四项实验表明,与贡献少的成员相比,那些对团队成果贡献大的成员在考虑他人贡献后,对未来合作的满意度和兴趣实际上更低。在合作团队中尤其如此。责任分配中的自我中心偏见会引发冲突,但这项研究表明,消除这些偏见可能会产生一些不幸的后果。一些超越自身视角的成员可能不喜欢他们所看到的。