Lin Hui-Min, Han Chiu-Ping, Fang Hui-Mei, Lee Kuei-Yin, Lin Mei-Pei
Chang Gung Memorial Hospital, Kaohsiung, Taiwan, ROC.
Stud Health Technol Inform. 2006;122:420-4.
The purpose of this program is to improve the capacities of head nurses of operating hospital information system, relevant operation of the Intranet, electronic forms, and computerized processing system through nursing information educational courses and hands-on operation. The results of questionnaires show that head nurses score averagely 4.05 on the knowledge of computerized processing system in the hospital and 3.6, the lowest, on those of schedule arrangement of nursing personnel, cashier, and accounting operation. In addition, the knowledge of the Intranet operation scored averagely 4.28 and 3.8 on the operation of electronic forms and equipment maintenance and repairing request. After collecting, analyzing, compiling information and comparing to literature review, the researchers conclude the solutions as: (1) conducting nursing information training courses to improve knowledge of head nurses on relevant computerized processing system; (2) monitoring and evaluating nursing administration to promote heads-on evaluation operation for furthering understanding of individual operation problem. After the implementation of above proposed program, head nurses score 4.99 on the knowledge of hospital information and operation of relevant intranet system and demonstrate 88% of satisfaction level indicating the importance of conducting nursing information training courses to effectively improve computer operation capacity, work efficiency, and satisfaction level.
本项目旨在通过护理信息教育课程和实际操作，提高手术室医院信息系统护士长、内联网相关操作、电子表格及计算机处理系统的能力。问卷调查结果显示，护士长在医院计算机处理系统知识方面平均得分为4.05分，在护理人员排班、出纳和会计操作方面得分最低，为3.6分。此外，内联网操作知识平均得分为4.28分，电子表格操作和设备维护维修申请方面得分为3.8分。在收集、分析、整理信息并与文献综述进行比较后，研究人员得出的解决方案为：（1）开展护理信息培训课程，提高护士长对相关计算机处理系统的知识；（2）对护理管理进行监测和评估，促进实际操作评估，以进一步了解个人操作问题。在实施上述提议的项目后，护士长在医院信息知识和相关内联网系统操作方面得分为4.99分，满意度达88%，表明开展护理信息培训课程对于有效提高计算机操作能力、工作效率和满意度具有重要意义。
