Lust Elaine, Moore Frances C
Creighton University School of Pharmacy and Health Professions, USA.
Am J Pharm Educ. 2006 Feb 15;70(1):6. doi: 10.5688/aj700106.
To determine the benefits of incorporating emotional intelligence instruction into a required pharmacy communications course.
Specific learning objectives were developed based upon the emotional intelligence framework and how it can be applied to pharmacy practice. Qualitative data on student perceptions were collected and analyzed using theme analysis.
Students found instruction on emotional intelligence to be a positive experience. Students reported learning the taxonomy of emotional intelligence--a concept that previously was difficult for them to articulate or describe, and could use this knowledge in future pharmacy management situations. Students also recognized that their new knowledge of emotional intelligence would lead to better patient outcomes.
Students had positive perceptions of the importance of emotional intelligence. They valued its inclusion in the pharmacy curriculum and saw practical applications of emotional intelligence to the practice of pharmacy.
确定将情商教学纳入必修的药学沟通课程的益处。
基于情商框架及其在药学实践中的应用方式制定了具体的学习目标。使用主题分析法收集并分析了关于学生看法的定性数据。
学生发现情商教学是一次积极的体验。学生报告称学习了情商分类法——这是一个他们之前难以阐述或描述的概念，并且能够在未来的药学管理情境中运用这一知识。学生还认识到他们新掌握的情商知识将带来更好的患者治疗效果。
学生对情商的重要性有积极的看法。他们重视将其纳入药学课程，并看到了情商在药学实践中的实际应用。
