Ames Daniel R, Flynn Francis J
Management Division, Columbia Business School, Columbia University, New York, NY 10027, USA.
J Pers Soc Psychol. 2007 Feb;92(2):307-24. doi: 10.1037/0022-3514.92.2.307.
The authors propose that individual differences in assertiveness play a critical role in perceptions about leaders. In contrast to prior work that focused on linear effects, the authors argue that individuals seen either as markedly low in assertiveness or as high in assertiveness are generally appraised as less effective leaders. Moreover, the authors claim that observers' perceptions of leaders as having too much or too little assertiveness are widespread. The authors linked the curvilinear effects of assertiveness to underlying tradeoffs between social outcomes (a high level of assertiveness worsens relationships) and instrumental outcomes (a low level of assertiveness limits goal achievement). In 3 studies, the authors used qualitative and quantitative approaches and found support for their account. The results suggest that assertiveness (and other constructs with nonlinear effects) might have been overlooked in research that has been focused on identifying what makes a leader rather than on identifying what breaks a leader.
作者们提出,自信方面的个体差异在对领导者的认知中起着关键作用。与之前关注线性效应的研究不同,作者们认为,那些被视为自信水平极低或极高的个体,通常会被评价为不太有效的领导者。此外,作者们声称,观察者认为领导者过于自信或自信不足的看法很普遍。作者们将自信的曲线效应与社会结果(高度自信会恶化人际关系)和工具性结果(低度自信会限制目标达成)之间的潜在权衡联系起来。在三项研究中,作者们采用了定性和定量方法,并为他们的观点找到了支持。结果表明,在专注于确定造就领导者的因素而非破坏领导者的因素的研究中,自信(以及其他具有非线性效应的构念)可能被忽视了。