Health diplomacy through collaboration and a story of hope in tsunami-ravaged Banda Aceh, Indonesia: A U.S. Public Health Service nurse officer perspective.

As a registered nurse, I have witnessed the powerful influence of bedside care for > 10 years. Yet my experience aboard the USNS Mercy--the first interagency deployment designed to provide humanitarian assistance to tsunami-stricken Indonesia--revealed a direct link between individual bedside care and health diplomacy. Despite desperate medical and humanitarian needs in the province of Banda Aceh, the Mercy was met with suspicion and resistance by the Indonesian government. In the first few days, it seemed uncertain that the Mercy would be asked to assist in any humanitarian capacity. The Mercy crew and staff agreed only to assist at the request of the Indonesian government. Ultimately it was the emergent medical needs of a 10-year-old survior, evacuated to the ship by Australian and German organizations, which established the seeds of health diplomacy between the United States and Indonesia. This article explores the ways in which health diplomacy can be fostered by individual medical and nursing care, through the story of one young survivor of the East Asian tsunami. My experience of compassionate and culturally centered care aboard the USNS Mercy touched the hearts and minds of care providers and, ultimately, won the trust of local government officials and the people of Banda Aceh.