Sportsman Susan, Hamilton Patti
College of Health Sciences and Human Services and Minnie Rhea Wood Professor of Nursing, Midwestern State University, Wichita Falls, TX 76308, USA.
J Prof Nurs. 2007 May-Jun;23(3):157-66. doi: 10.1016/j.profnurs.2007.01.010.
The purpose of the study was to determine prevalent conflict management styles chosen by students in nursing and to contrast these styles with those chosen by students in allied health professions. The associations among the level of professional health care education and the style chosen were also determined. A convenience sample of 126 students in a comprehensive university completed the Thomas-Kilmann Conflict Mode Instrument (TKI), which requires respondents to choose behaviors most characteristic of their response to conflict and classifies these behaviors as one of five styles. There was no significant difference between the prevalent conflict management styles chosen by graduate and undergraduate nursing students and those in allied health. Some of the students were already licensed in their discipline; others had not yet taken a licensing exam. Licensure and educational level were not associated with choice of styles. Women and men had similar preferences. The prevalent style for nursing students was compromise, followed by avoidance. In contrast, avoidance, followed by compromise and accommodation, was the prevalent style for allied health students. When compared to the TKI norms, slightly more than one half of all participants chose two or more conflict management styles, commonly avoidance and accommodation at the 75th percentile or above. Only 9.8% of the participants chose collaboration at that level. Implications for nurse educators, researchers, and administrators are discussed.
该研究的目的是确定护理专业学生选择的普遍冲突管理风格，并将这些风格与健康相关专业学生选择的风格进行对比。同时还确定了专业医疗保健教育水平与所选风格之间的关联。一所综合性大学的126名学生组成的便利样本完成了托马斯-基尔曼冲突模式工具（TKI），该工具要求受访者选择最能代表其对冲突反应的行为，并将这些行为归类为五种风格之一。护理专业研究生和本科生以及健康相关专业学生选择的普遍冲突管理风格之间没有显著差异。一些学生已经在其专业领域获得了执照；另一些学生尚未参加执照考试。执照和教育水平与风格选择无关。男性和女性有相似的偏好。护理专业学生的普遍风格是妥协，其次是回避。相比之下，健康相关专业学生的普遍风格是回避，其次是妥协和迁就。与TKI规范相比，略超过一半的参与者选择了两种或更多种冲突管理风格，通常是在第75百分位或以上的回避和迁就。在该水平上只有9.8%的参与者选择了合作。文中讨论了对护理教育工作者、研究人员和管理人员的启示。
