Rogers M Brooke, Amlôt Richard, Rubin G James, Wessely Simon, Krieger Kristian
King's College London, UK.
Int Rev Psychiatry. 2007 Jun;19(3):279-88. doi: 10.1080/09540260701349373.
The public's understanding of chemical, biological, radiological and nuclear (CBRN) related issues and their likely actions following a CBRN incident is an issue of great concern, as public psychological and behavioural responses will help determine subsequent morbidity and mortality rates. This paper explores the role of effective government communication with the public and its role in mediating the social and psychological impact of terrorist attacks. We examine the importance of effective communication in reducing morbidity and mortality in the event of a terrorist attack and explore the impact of risk perceptions in determining the success or failure of risk communication strategies. This includes the examination of the role of fear as a health risk, and the identification of factors relevant to public trust in risk communication. Finally, an investigation of the type of information desired by members of the public leads the authors to make risk communication recommendations targeted at the promotion of more adaptive behaviours in response to CBRN attacks.
公众对化学、生物、放射和核（CBRN）相关问题的理解以及在CBRN事件发生后他们可能采取的行动是一个备受关注的问题，因为公众的心理和行为反应将有助于确定随后的发病率和死亡率。本文探讨了政府与公众进行有效沟通的作用及其在调节恐怖袭击的社会和心理影响方面的作用。我们研究了有效沟通在降低恐怖袭击事件中的发病率和死亡率方面的重要性，并探讨了风险认知在确定风险沟通策略成败方面的影响。这包括审视恐惧作为一种健康风险的作用，以及确定与公众对风险沟通的信任相关因素。最后，对公众希望获取的信息类型进行调查，促使作者提出风险沟通建议，旨在促进针对CBRN袭击采取更具适应性的行为。
