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一项关于职场压力缓解教育项目对主管知识、态度和行为影响的随机对照试验。

Effects of an education program for stress reduction on supervisor knowledge, attitudes, and behavior in the workplace: a randomized controlled trial.

作者信息

Nishiuchi Kyoko, Tsutsumi Akizumi, Takao Soshi, Mineyama Sachiko, Kawakami Norito

机构信息

Hygiene and Preventive Medicine, Okayama University Graduate School of Medicine, Dentistry, and Pharmaceutical Sciences, Japan.

出版信息

J Occup Health. 2007 May;49(3):190-8. doi: 10.1539/joh.49.190.

Abstract

Supervisors at work play a large role in stress management at the workplace. Providing supervisors with necessary information and useful skills might be one effective approach that will lead to stress reduction. However, very few studies have investigated the effect of supervisor education by using a rigorous study design. In a randomized controlled trial, we tried to clarify how an education program for stress reduction influences supervisor knowledge, attitudes, and behavior concerning stress management. The subjects were 46 supervisors of an old, established sake brewery manufacturer of 301 employees. The supervisors were assigned to either the intervention group (24 supervisors) or the control group (22 supervisors). We conducted a single-session education program that included the guidelines for worker mental health promotion to the intervention group. The education program was composed of a basic education lecture and active listening training. The effects of this program on supervisor knowledge, attitudes, and behavior were measured using an original, self-administered questionnaire. The intervention effect was tested by examining an interaction effect between groups and time (before education, three and six months after education). The education favorably affected supervisor knowledge (F=7.92; p=.001). As for behavior, the intervention effect was marginally statistically significant (F=2.51; p=.088). For the attitude score, however, there were no beneficial effects. In conclusion, the provision of necessary information and useful skills to supervisors seems to improve supervisor knowledge and behavior regarding stress management at the workplace for at least six months.

摘要

工作中的上级在工作场所的压力管理中起着很大的作用。为上级提供必要的信息和有用的技能可能是一种有效的减压方法。然而,很少有研究采用严谨的研究设计来调查上级教育的效果。在一项随机对照试验中,我们试图阐明一个减压教育项目如何影响上级在压力管理方面的知识、态度和行为。研究对象是一家拥有301名员工的老牌清酒酿造厂的46名上级。这些上级被分为干预组(24名上级)或对照组(22名上级)。我们为干预组开展了一个包括促进员工心理健康指南的单场教育项目。该教育项目由一次基础教育讲座和积极倾听培训组成。使用一份自编的自填式问卷来衡量该项目对上级知识、态度和行为的影响。通过检验组间和时间(教育前、教育后三个月和六个月)的交互效应来测试干预效果。该教育对上级知识产生了积极影响(F = 7.92;p = .001)。至于行为,干预效果在统计学上接近显著(F = 2.51;p = .088)。然而,对于态度得分,没有产生有益影响。总之,为上级提供必要的信息和有用的技能似乎能在至少六个月的时间里提高上级在工作场所压力管理方面的知识和行为。

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